Benefits of Embracing Cloud Technology for Social Housing Associations
Maintel’s Suzanne Markwell shares her UK Housing keynote from Building A Better Social Housing Future 2021 – “Embracing the power of Cloud Technology to digitally transform services for employees and residents.
Contact Centre Hybrid-Working and adapting to the new normal
In this video in conjunction with CCexpo 2020, Paul Cox, explores the current obstacles around contact centre hybrid working and adapting to the new normal.
5 Ways Digital Technology is Improving the Utility Service Experience
Digital Technology is helping to improve the Utilities sector service experience. Keen to find out more about what new technology and services can do for your organisation?
The Post-Covid Contact Centre: Are You Ready to Embrace Changing Customer Contact?
Is your organisation equipped to embrace the changing nature of Customer Contact? We have some key insights to help you enable the Contact Centre of the future, read on to learn more.
An overview of Callmedia CX Now with Maintel CEO Ioan MacRae
Listen to our CEO Ioan MacRae give a overview of the latest updates to our CX transformation solution for today’s agile contact centre: Callmedia Now.