Following on from my last article on ‘Zero Trust – who do we trust? No one!’, I wanted to touch on another area making waves in the industry press.
It’s fair to say that life has become more difficult for everyone. COVID-19 has changed everything, and we have all had to adjust to new ways of living and working especially in a remote/distributed environment. The pandemic means that more people are trying to get more information from organisations online or through call centres.
UK Government increases tech estate at breakneck speed – but cannot leave the back door ajar to cyber criminals
In keeping with most other sectors, the civil service can expect a high level of hybrid homeworking long after the crisis has passed.
People from a range of industry sectors had to embrace technology, video conferencing and communication tools in a very short period of time.
From transforming the tenant experience, to driving operational efficiency, and even enhancing your employees engagement, technology can add value to your social housing organisation in many ways .
A new generation of conversational analytics is now available with indexing of voice transcripts and text–based conversations that are augmented and enriched with AI and NLP functionality.
The holiday shopping season – aka the ‘golden quarter’ – is fast approaching, but the ongoing COVID-19 pandemic continues to cause uncertainty and create new and unusual circumstances that retailers and shoppers alike must adapt to.
Digital transformation can add value and help your educational organisation to innovate in several ways, from student engagement to managing costs.
With an uncertain economic future ahead for many of us, how can businesses continue to invest in Digital Transformation and remain competitive?
Student Retention: How can higher education organisations tackle student churn in the face of change?
Student Retention has always been a priority for Higher-Education institutions, but the impact of the ongoing #pandemic has pushed this to the top of the list. Learn more about what this means for your organisation and how you can address these concerns:
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