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Press Releases
London, UK, June 3rd, 2021: working in tandem with Avaya, a global leader in solutions to enhance and simplify communications and collaboration, have enabled TMG, a leading publisher, to transition from an on-premise telephony solution to a cloud-based UCaaS platform using Avaya Cloud Office™ by RingCentral®.
LONDON, UK. Thursday May 6, 2021 – JD Sports Fashion plc, more commonly known as JD Sports, has modernised its telephony network with the support of Maintel, the UK leader in cloud and managed communication services.
Maintel Expands Partnership with RingCentral to Bring Cloud Communications Solutions to the Public Sector
LONDON, UK. April 20, 2021: Maintel, the UK leader in cloud and managed communication services, today announced an expanded partnership with RingCentral UK Ltd, a leading provider of global enterprise cloud communications, collaboration, video meetings and contact centre solutions, and a wholly-owned subsidiary of RingCentral, Inc. (NYSE: RNG), to bring advanced communications solutions to the UK public sector.
London, UK, 1st December 2020: – Zoom may be seen as an increasingly popular platform, but Brits would still rather keep personal interactions with family and friends to their mobile phone and WhatsApp applications, according to research from Maintel.
London, UK, 18th November 2020 – In response to the wholesale shift towards remote working, Maintel has launched Secure Homeworker, a suite of services for business and public sector organisations that delivers “in-office” grade security, connectivity and availability to employees working from home in order to drive productivity.
Lockdown brits shun the work suit tie and fail to hide messy rooms on virtual work meetings
London, 11th November 2020: Remote working could spell the end for formal office wear, new research suggests. Two-thirds (67.2%) of Brits admit they do not change clothes to look smarter ahead of work video calls, according to new research from Cloud and Managed Services provider Maintel.
Left on hold – Two-thirds of Brits frustrated at long customer service waiting times, Maintel research reveals
London, 30th September 2020: More than a third (37.2%) of Brits are dissatisfied with the customer service experience they receive, according to new research from Cloud and Managed Services provider Maintel.
London, UK – September 2020: Maintel has launched Callmedia CX Now a cloud-based solution which ensures the right interaction occurs with the right contact centre agent at the right time, every time.
Avon Calling: AVON Worldwide Deploys the Maintel ICON Cloud Telephony platform across EMEA
London, UK –– Maintel has deployed an EMEA-wide cloud telephony system for AVONWorldwide, one of the world’s leading direct sellers. The move to Maintel’s ICON platform forms part of a wider strategy to transform the 134-year old retailer.
London UK – June 23, 2020: Maintel is offering channel partners the opportunity to take its market -leading ICON solutions to market in the UK and internationally.
London UK – May 27, 2020: Maintel, the UK leader in cloud and managed IT services, is launching a solution that helps retailers use data from in-store smart cameras to gain more insights into customer demographics, behaviours and activities in-store.
London – 15th April 2020: Maintel, the UK leader in cloud and managed IT services, has launched ICON Teams Connector, a multi-tenanted solution that enables users to enjoy the full Microsoft Teams phone and calling experience without disrupting existing systems.
London – 26th March 2020: Maintel, the UK leader in cloud and managed IT services, has launched the AI-powered ICON Contact Chatbot to meet the growing needs of clients to digitally transform the customer experience.
London, UK – October 21, 2019: Maintel, the UK leader in cloud and managed IT services, will expand its offering in the public sector after being named as a supplier on Crown Commercial Service’s (CCS) Network Services 2 agreement (RM3808).
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