News in Brief
Get the latest news and information from and about Maintel in our Newsroom.
News in Brief
LONDON, UK, 21th Sept 2021, Financial Services (FinServ) is an industry that is often thought to lag behind others when it comes to digitisation, but it is actually leading the way in implementing digitalisation plans.
The UK Government, one of the country’s largest public sector employers, has spent millions of pounds expanding its digital repertoire in recent months, new research indicates.
London, UK, August 12, 2021: Maintel, the cloud and managed services company, today announces the appointment of Joanne Ballard as the E.S.G Strategy and Compliance Director for Maintel Group.
LONDON, UK, 20th June 2021, Government departments spent millions on laptops and mobile devices in 2020, according to stats acquired by Maintel, the leader in cloud and managed communication services.
LONDON, UK, June 17th 2021 Sanctuary, one of the UK’s leading social housing and care providers, has appointed Maintel, the leader in cloud and managed communication services, to deliver a future proofed SD-WAN enabled solution for its 800 sites.
LONDON, UK, June 3rd, 2021: working in tandem with Avaya, a global leader in solutions to enhance and simplify communications and collaboration, have enabled TMG, a leading publisher, to transition from an on-premise telephony solution to a cloud-based UCaaS platform using Avaya Cloud Office™ by RingCentral®.
Maintel Expands Partnership with RingCentral to Bring Cloud Communications Solutions to the Public Sector
LONDON, UK. April 20, 2021: Maintel, the UK leader in cloud and managed communication services, today announced an expanded partnership with RingCentral UK Ltd, a leading provider of global enterprise cloud communications, collaboration, video meetings and contact centre solutions, and a wholly-owned subsidiary of RingCentral, Inc. (NYSE: RNG), to bring advanced communications solutions to the UK public sector.
Maintel grows cloud services by nearly a third in 2020
London, UK, January 26, 2021: Maintel, the cloud and managed services company, has revealed a rapid growth in the use of its cloud services – achieving a 31% increase in cloud contracted seats in 2020.
London, UK, 1st December 2020: – Zoom may be seen as an increasingly popular platform, but Brits would still rather keep personal interactions with family and friends to their mobile phone and WhatsApp applications, according to research from Maintel.
London, UK, 18th November 2020 – In response to the wholesale shift towards remote working, Maintel has launched Secure Homeworker, a suite of services for business and public sector organisations that delivers “in-office” grade security, connectivity and availability to employees working from home in order to drive productivity.
Lockdown brits shun the work suit tie and fail to hide messy rooms on virtual work meetings
London, 11th November 2020: Remote working could spell the end for formal office wear, new research suggests. Two-thirds (67.2%) of Brits admit they do not change clothes to look smarter ahead of work video calls, according to new research from Cloud and Managed Services provider Maintel.
Left on hold – Two-thirds of Brits frustrated at long customer service waiting times, Maintel research reveals
London, 30th September 2020: More than a third (37.2%) of Brits are dissatisfied with the customer service experience they receive, according to new research from Cloud and Managed Services provider Maintel.
London, UK – September 2020: Maintel has launched Callmedia CX Now a cloud-based solution which ensures the right interaction occurs with the right contact centre agent at the right time, every time.
Avon Calling: AVON Worldwide Deploys the Maintel ICON Cloud Telephony platform across EMEA
London, UK –– 11 August 2020: Maintel has deployed an EMEA-wide cloud telephony system for AVONWorldwide, one of the world’s leading direct sellers. The move to Maintel’s ICON platform forms part of a wider strategy to transform the 134-year old retailer.
Read our latest Case Studies
Maintel helped industrialise Lowell’s communications infrastructure to deliver a more flexible way of working and enabled the evolution of their contact centre operations.
Maintel have made the HCA Healthcare employees more productive and effective through use of digital workplace technology connecting them to their applications and data securely.
AVONWorldwide engaged Maintel to consolidate disparate Central European IVR self service solutions in addition to a platform wide upgrade of software to ensure manufacturer support