News in Brief

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Maintel's News in Brief

The growth was driven by Maintel’s success in the public sector, as it used its expertise to help NHS healthcare trusts across the country accelerate their digital transformation programmes during the COVID-19 pandemic, whilst providing these trusts with the critical cloud availability they needed. 

London, 11th Nov 2020: Two-thirds (67.2%) of Brits admit they do not change clothes to look smarter ahead of work video calls, according to new research from Cloud and Managed Services provider Maintel.

London, 30th Sept 2020: More than a third (37.2%) of Brits are dissatisfied with the customer service experience they receive, according to new research from Cloud and Managed Services provider Maintel.

Maintel has launched Callmedia CX Now a cloud-based solution which ensures the right interaction occurs with the right contact centre agent at the right time, every time.

AVONWorldwide Deploys the Maintel ICON Cloud Telephony platform across EMEA

Maintel has deployed an EMEA-wide cloud telephony system for AVONWorldwide, one of the world’s leading direct sellers. The move to Maintel’s ICON platform

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Maintel helped industrialise Lowell’s communications infrastructure to deliver a more flexible way of working and enabled the evolution of their contact centre operations.

Maintel have made the HCA Healthcare employees more productive and effective through use of digital workplace technology connecting them to their applications and data securely.

AVONWorldwide engaged Maintel to consolidate disparate Central European IVR self service solutions in addition to a platform wide upgrade of software to ensure manufacturer support

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