Solid Solutions for a Dynamic World
Maintel is a communications managed services provider.
We empower our clients across the public and private sectors to deliver mission-critical services and achieve their workplace, service and customer experience goals.
Solid Solutions for a Dynamic World
Maintel is a communications managed services provider. We empower our clients across the public and private sectors to deliver mission-critical services and achieve their workplace, service and customer experience goals.
This generative art visualises real-time service status data, reflecting uptime and performance metrics. As the health and availability of services change, the artwork dynamically evolves, turning technical insights into a creative display. Generative art demands a resilient, reliable stream of data. Our Maintel Application Platform delivers just that, ensuring robust data collection, seamless collation, and proactive streaming, all accessible whenever needed. Built with solid technology and a forward-thinking approach, we empower creativity through dependable, on-demand data solutions. Learn more about our Maintel Application Platform here.
30+
Years of Managed Service Excellence
40,000
Customer Sites
100%
Private Cloud Core Platform Uptime
4.7
CSAT Score
Driving digital transformation for the UK’s most recognised brands
Smarter Solutions, Built to Fit
Maintel’s platforms are not products you buy – They’re the powerhouse driving faster, tailored, high-quality outcomes for your organisation.
Maintel Infrastructure Platform
MIP is our robust infrastructure foundation – the invisible yet essential backbone customers depend on daily.
By unifying SD-WAN, legacy WAN, private cloud, and voice into a single, secure platform, it delivers seamless, reliable connectivity.
You can modernise with confidence, free from the hassle of integrating multiple technologies or vendors.
How does this help?Ensures that we can deliver critical availability where you need it most, helps you meet stringent regulatory requirements and ensures your data remains sovereign and protected.
Maintel Application Platform
MAP tackles integration challenges with a cloud-native middleware layer, enabling fast, secure development of custom connectors, automation, and applications.
Benefit from solutions tailored to your environment, without the delays, complexity, or cost of bespoke development.
How does this help?Ensures that the services you take from Maintel are more complete than they would be if you took them from another provider of the same core technology, and that your communications environment is seamlessly integrated into you application Enterprise Architecture and workflows.
Maintel Orchestration Platform
MOP automates deployment, monitoring, and change management across services, acting as the intelligent engine behind the Maintel Customer Portal.
This means less manual work, faster issue resolution, and stronger operational control.
How does this help?Ensures that your services are deployed right first time, are consistent and supportable and maintain high levels of availability. Also, ensuring you have visibility and insight into how your services are performing, how you’re utilising them and that support is available at the click of a button.
The UK PSTN Switch Off Is Coming
Are You Ready?
The UK’s analogue phone network will be shut down by December 2025 and many organisations aren’t prepared.
From phone lines to alarms, lifts, and broadband, the impact could be huge. Don’t risk disruption – discover how to prepare now.
Partnering for Success
Our R&D Advantage
Built In-House. Designed Around You.
We have a dedicated UK-based R&D team embedded within our delivery process. We don’t just resell or repackage – we create genuine, tailored software and automation solutions that adapt to your needs, ensuring rapid, relevant, and value-driven outcomes.
Your Trusted, Accredited Partner
Accreditations & Certifications
Maintel’s industry-leading accreditations and certifications (including ISO standards and key public sector frameworks) demonstrate our unwavering commitment to quality, security, and sustainability.
We Are Vendor Selective
Partnering with the Best for Your Success
Maintel is highly selective. We only work with world-leading technology partners, ensuring you get innovative, secure, and reliable solutions. Our deep relationships and top accreditations let us seamlessly blend partner tech with our own IP for tailored, scalable results.
Ready to Unlock the Power of AI in Your Organisation?
If you have ambitions to harness AI, Maintel is here to ensure you’re fully prepared with the right technology foundation.
From modernising your contact centre to strengthening your infrastructure, we provide tailored solutions that make your AI journey seamless, secure, and future-proof.
Let us help you transform how you connect, protect, and innovate with confidence.
From our blog
Appointment of Chief People Officer – Rachel Cox
Maintel, a leading provider of cloud communications, connectivity and security managed services, is pleased to announce the appointment of Rachel Cox as its new Chief People Officer. Rachel brings a wealth of HR and leadership experience across a range of sectors,...
How Smart Tech Is Rescuing UK Charities from Crisis
The UK charity sector faces many well-known challenges - rising demand, fewer donors and volunteers, increased costs, and stretched staff. But while these issues are widely recognised, the real question now is: what does the way forward look like? The truth is, many...
PSTN Series: Blog 1 – The PSTN Deadline Is Approaching – Are You Seeing the Full Risk?
Modern businesses are built upon many layers of technology. Buried deep within lies legacy infrastructure like the Public Switched Telephone Network (PSTN), an ageing copper architecture. This network still underpins critical services and systems, many of which are...