Modern communications technologies empower organisations to become extremely agile, flexible and responsive. But keeping your people connected and effective is an incredibly complex task.
We work with you to understand your strategic goals and identify where and how ICT can help you achieve that goal.
Our vendor neutrality and market knowledge to design technology solutions that encompass UC and contact centre components, including fixed and mobile connectivity and adjunct services and security. This enables your clients, staff and suppliers to connect how and when they need to.
We deliver this technology either on your premises, in data centers or a combination of the two, integrating or transitioning your existing infrastructure as appropriate.
Support services
Maintenance and reactive support, typically demonstrated by ticket management within an SLA and first and second line support from our Network Operations Centre.
Operational services
Software updates, monitoring and proactive support, alarm management and provisioning, typically demonstrated by availability and/or uptime.
Business services
Cost management, supply management, security and policy implementation, and regulatory oversight such as PCI compliance and implementation.
Insight services
Providing customer insights and opportunity identification through snapshot audits, short-term analysis and ongoing monitoring of entire ICT estates across multiple manufacturers and geographies.
Maintel’s managed mobility services help businesses remove the complexities created by a mobile workforce, building integrated, fully managed enterprise mobility solutions that enable mobile workers to be productive and efficient wherever they are.
Maintel’s Insight Services draw on our extensive knowledge to provide customers with a comprehensive review and set of recommendations around the performance and configuration of their communications infrastructure, connectivity or platforms. Currently these services extend from telecoms expense reviews through security risk analysis to UC platform performance.
We provide continued support for legacy technology, either on a long-term basis or as part of a transformation plan. We enable you to bring existing support in to contract, reducing time to cash and removing competitive threat.
Our expert team is readily available to help with any questions you may have.
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