Managed Services - Maintel

Managed Services

Modern communications technologies empower organisations to become extremely agile, flexible and responsive. But keeping your people connected and effective is an incredibly complex task. 

 

 

 

Designed by us, built for you

We work with you to understand your strategic goals and identify where and how ICT can help you achieve that goal. 

Our vendor neutrality and market knowledge to design technology solutions that encompass UC and contact centre components, including fixed and mobile connectivity and adjunct services and security. This enables your clients, staff and suppliers to connect how and when they need to. 

We deliver this technology either on your premises, in data centers or a combination of the two, integrating or transitioning your existing infrastructure as appropriate.

 

Helping to optimise your ICT investments

Support services

Maintenance and reactive support, typically demonstrated by ticket management within an SLA and first and second line support from our Network Operations Centre.

Operational services

Software updates, monitoring and proactive support, alarm management and provisioning, typically demonstrated by availability and/or uptime.

Business services

Cost management, supply management, security and policy implementation, and regulatory oversight such as PCI compliance and implementation.

Insight services

Providing customer insights and opportunity identification through snapshot audits, short-term analysis and ongoing monitoring of entire ICT estates across multiple manufacturers and geographies.

Have you ever considered the possibility of mobile managed services?

Maintel’s managed mobility services help businesses remove the complexities created by a mobile workforce, building integrated, fully managed enterprise mobility solutions that enable mobile workers to be productive and efficient wherever they are.

Our expertise across the spectrum allows us to support both legacy infrastructure and newer deployments.

Insight Services

Maintel’s Insight Services draw on our extensive knowledge to provide customers with a comprehensive review and set of recommendations around the performance and configuration of their communications infrastructure, connectivity or platforms. Currently these services extend from telecoms expense reviews through security risk analysis to UC platform performance.

Get more from your legacy estates

We provide continued support for legacy technology, either on a long-term basis or as part of a transformation plan. We enable you to bring existing support in to contract, reducing time to cash and removing competitive threat.

Find out more from our blog:

Explore our Managed Mobile Services

 

 

 

Managed Mobility Services

 

 

 

Managed Network Services

 

 

 

ICON Mobilise