Innovation in Healthcare: The Drive Toward Digitisation
February 5, 2021
Whether it’s better visibility, information at the bedside, or engaging patients remotely, the healthcare market can expect big innovation in 2021.
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HSBC cutting office space by 40% is further proof that CTOs must prepare their companies for a future dominated by hybrid working, according to Rufus Grig, Maintel Chief Strategy Officer.
In 2020, the pandemic was a radical turning point in the way we work. Office workers were forced to give up their commute and work from home.
All Blogs
Customer Experience 2021 Predictions: The Contact Centre of the Future
January 29, 2021
Following the turbulence of 2020, what can we expect from the Contact Centre industry this year? Read on for more information on our Customer Experience 2021 Predictions.
Cloud and Managed Communications Services: 2021 Predictions
January 14, 2021
Keen to keep an eye on the key predictions for the Cloud and Managed Communications services market as we head into a new year? We’ve got you covered with our 2021 predictions, read on to find out more.
How can technology add value to Social Housing organisations?
December 10, 2020
From transforming the tenant experience, to driving operational efficiency, and even enhancing your employees engagement, technology can add value to your social housing organisation in many ways .
Customer Experience and the Rise of Conversational Analytics
December 3, 2020
Customer facing organisations are sitting on a goldmine of information, and Conversational Analytics could be the key to unlocking these valuable insights.
An E-Commerce Christmas: How can retailers remain profitable and meet consumer demands in a changing retail landscape?
November 19, 2020
With the holiday season fast approaching, what can retailers do to remain competitive and meet changing consumer demands?
Driving Digital Innovation in Local Government
November 3, 2020
Technology has a key part to play in improving productivity today and preparing for the smart city of tomorrow.
4 Ways Digital Transformation Can Help Education Organisations Innovate
October 28, 2020
Digital transformation can add value and help your educational organisation to innovate in several ways, from student engagement to managing costs.
Innovation Without Constraint: Develop Despite Disruptions with Flexible Payment Solutions
October 22, 2020
With an uncertain economic future ahead for many of us, how can businesses continue to invest in Digital Transformation and remain competitive?
Student Retention: How can higher education organisations tackle student churn in the face of change?
October 19, 2020
Is your Higher Education organisation concerned about the impact the Coronavirus pandemic will have on ongoing Student Retention?
Secure Connectivity
Vulnerability Management: Understanding the Benefit of Regular Application and Infrastructure Testing
October 6, 2020
Application testing and infrastructure testing is vital to any business’ successful vulnerability management. Find out more.
5 Ways Digital Technology is Improving the Utility Service Experience
September 30, 2020
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Digital Technology is helping to improve the Utilities sector service experience. Keen to find out more about what new technology and services can do for your organisation?
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