At Maintel Partner Services we enable partners, channels, and resellers to harness our skills and resources across unified communications, contact centres, workforce optimisation, and networking.
Maintel Partners Services provides partners with a high-value revenue opportunity from the delivery of voice, unified communications, and contact centre services. Todays’ customers expect service aggregation from a smaller number of technology suppliers, this requires partners to maximise their capability whilst minimising their investment profile until critical mass is reached.
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In part one of this two-part series, we looked at finding the right solution and now in the second half we focus on what needs to be in place specifically for resellers.
With so much resting on the solutions you choose to fuel your CX proposition, what are the first things you should be considered during the review process?
Here we outline 10 key things you should demand from your UCaaS and CCaaS providers to make the most of your investment.
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