Genesys and Maintel
As a Genesys Gold Partner there’s no-one better placed to help your business harness the unique benefits of Genesys technology.
“We deliver our own unique Genesys Cloud Solution to our customers to enable them to Unify, personalise and humanise their customer experiences with a single cloud-based platform”
As a Genesys Gold Partner there’s no-one better placed to help your business harness the unique benefits of Genesys technology.
Maintel delivers a customer experience that enables them to communicate on any channel anywhere, any time. Self-service is a focus, as is human empathy to deliver superior employee and customer experiences and ultimately outcomes.
The mechanics of achieving this ‘perfect state’ are often complex and require innovative design, integrations and managed service support to meet a client’s specific needs.
Maintel and Genesys
Maintel is proud to hold the highest levels of accreditation with Genesys in the UK with both a Gold Partner status and fully accredited CX Practice.
Maintel Consults and designs the solution as part of a customer’s digital
transformation and customer experience strategy.
Integrates the platform with the customer’s application ecosystem and smoothly migrates from legacy platforms.
Runs and develops the service as the organisation evolves.
About Genesys
Every year, Genesys orchestrates billions of remarkable customer experiences for organisations. Through the power of their cloud, digital and AI technologies, organisations can realize Experience as a Service, our vision for empathetic customer experiences at scale. www.genesys.com
View our Genesys credentials:
Unparalleled Genesys expertise
Experience-as-a-service
Single all-in-one omnichannel solution
Self-service efficiency
Costs efficiencies
Collaboration
Better CX and flexible working
Dashboard performance data
Integration and fast deployment
Security assurance
Contact Us
Our expert team is readily available to help with any questions you may have.