Supporting Customers Through COVID19
Learn how we can help ensure the continuity of your business amidst the Covid19 disruptions.
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Maintel COVID-19 statement to our customers
Supporting Customers Through COVID-19
As the impact of the pandemic continues to be felt by organisations, we are still here to ensure the continuity of your business amidst ongoing disruptions.
We’re all living through unprecedented times as governments and public health bodies attempt to minimise the impact of the COVID-19 virus (Coronavirus) on the population; with many governments, including the UK, now suggesting that employees should be working from home where possible and avoiding unnecessary travel.
Enabling people to work productively and securely at any time, from any place is a key part of what we do at Maintel, and this page summarises the ways we can help your business to keep functioning. Whether that means keeping your people productive and effective, enabling ongoing service for your customers, maintaining your critical services, and even ensuring your applications and data are secure.
Read on to find out more about how each of our three pillars can be engaged to support you through ongoing COVID-19 concerns and disruptions.
Explore how we are supporting our customers during the pandemic:
Make your people more effective and efficient, transforming communication and collaboration with digital workplace technology.
There are many ways Maintel can support you to keep your customer-facing operations running through this period of disruption.
Secure, reliable connectivity is critical to all business operations, but has a particular role to play in supporting remote working at scale.
View our latest COVID-19 Insights and Resources
How can technology add value to Social Housing organisations?
From transforming the tenant experience, to driving operational efficiency, and even enhancing your employees engagement, technology can add value to your social housing organisation in many ways .
Customer Experience and the Rise of Conversational Analytics
A new generation of conversational analytics is now available with indexing of voice transcripts and text–based conversations that are augmented and enriched with AI and NLP functionality.
How can retailers remain profitable and meet consumer demands in a changing retail landscape?
The holiday shopping season – aka the ‘golden quarter’ – is fast approaching, but the ongoing COVID-19 pandemic continues to cause uncertainty and create new and unusual circumstances that retailers and shoppers alike must adapt to.
Videos
Are you keen to find out about more what the future of contact centre technology looks like, and what it could do for your organisation?
Learn about the exciting new features of our recently relaunched Callmedia CX Now solution with our Senior CX Architect, Paul Cox.
Contact Us
For existing customers please contact your Account Manager or ring
our customer Service Desk on 0344 871 1122 and for other enquiries.