We play it straight
In our business first impressions matter – but lasting impressions are everything. We strive to maintain a high level of respect and integrity in all our interactions with customers, colleagues and business partners.
We play by the rules and understand that our conduct reflects on the entire company. We always recognise and seek to remedy our faults. We’re guided by the highest ethical standards, make good decisions and we appreciate and embrace feedback.
We enjoy what we do and work as a team
We spend a lot time at work, so the more that it doesn’t feel like work, the better. We can be serious, without taking ourselves too seriously. We value each and every individual, while putting what’s right for the team first.
We are pioneering
Our people are the foundation of our success. They must have the courage and resourcefulness to spark change and to create better outcomes for our customers. We take people out of their comfort zone and support them all the way, working together every day to continually challenge the status quo and anticipate our customers’ changing needs with new products, services and experiences.
We are empowered, and accept accountability
We make the tough calls and own the outcomes. We accept full accountability for our actions and always understand their potential impact on colleagues, the business and our customers. We know when to accept and when to delegate responsibility, and empower all team members to take ownership of their work.
We are agile and flexible
Our agile business model means we are well placed to respond to changing market conditions and create a significant competitive advantage. And we need agile people to drive us forwards.
Speed matters because we need rapid reactions to market changes – the greatest risk for us is standing still. Our ability to solve new and unfamiliar problems, to change and adapt to any situation is what sets us apart from the pack.
We constantly learn and grow
The communications industry is continually changing - technology evolves and we need to stay ahead of the curve. Our people can count on their peers, managers and the company to be supportive and help them gain the knowledge and training they need to thrive.