Partner Services

At Maintel Partner Services we can help you support multi-vendor estates whilst working to transform legacy technology to secure IP networking and application driven solutions such as Unified Communications and the Omni-channel Contact Centre. All the while, making sure we deliver the best customer experience and drive optimum operational efficiencies.

Whether its support and professional services for specific technologies, or fully managed services for a complete Unified Communications or Contact Centre Solution, global or local, our proven services can provide the right partnership for you.

365 x 24 Coverage UK&Ireland

  • Fix and Response SLAs
  • 150+ Engineers
  • Security and CRB clearance
  • Vendor Management and Accreditations
  • Tracking and Scheduling through PDA devices
  • Automated updates

Parts Replacement

  • 12 strategic depots nationwide
  • On site crash equipment
  • Manufacturer Parts replacement

Maintel Partner Services is your channel gateway to accessing the expertise and resources that will help you win crucial service, support and managed business across UC, contact centre, WFO and networking technologies, to support your customers in their transformation journey.

Maintel Partner Services works closely with UK and international service providers to enable a complete communications offering to end customers, enhancing the supplier - partner relationship, and giving you the confidence to walk in and take over existing technology, regardless of vendor.

As a Maintel Partner you will win and retain ICT business in line with your business strategy for development and growth; enjoy lower costs by managing a single supplier; increase customer stickiness and satisfaction to lock out competition; and generate new revenue through managed services and transformation.

With over 150 highly skilled engineers nationwide and a global partner network of thousands, we’re able to respond to requirements quickly and seamlessly, while our services-led model is highly efficient and competitive.We’ve proven experience in multiple technologies offering ‘upper quartile’ expertise and capability, some of the best vendor relationships and highest accreditations in the industry, and a partnering reputation built over 20 years that has integrity at its heart. 

Contact us to learn more

Further reading