20th April 2021
LONDON, UK. April 20, 2021: Maintel, the UK leader in cloud and managed communication services, today announced an expanded partnership with RingCentral UK Ltd, a leading provider of global enterprise cloud communications, collaboration, video meetings and contact centre solutions, and a wholly-owned subsidiary of RingCentral, Inc. (NYSE: RNG), to bring advanced communications solutions to the UK public sector.
Maintel will offer RingCentral Office® to UK local and central government organisations including through the NS2 network services framework. The RingCentral solution empowers organisations with an integrated experience across team messaging, video meetings, and cloud phone system—on any device, from anywhere.
The offering will enable public sector organisations to transform their communications with a world-leading cloud-based communications services. It means they can benefit from the digital transformation of their communication and collaboration solutions.
Maintel will design, implement and support RingCentral Office-based implementations which will include a comprehensive suite of mobile devices, desktop soft clients and attendant consoles. With RingCentral Office, public sector organizations will have the following capabilities:
Customers will also be able to integrate this solution with Maintel’s own contact centre solution (Callmedia CX NOW), and a range of connectivity and security offers, enabling a complete end-to-end communications and connectivity service.
The NS2 agreement recognises Maintel’s high standards of service within the public sector, making it more easily accessible for procurement by public sector bodies, including central and local governments, as well as the NHS.
The company already has a rich history in supplying communications and managed services to the public sector. It works with over 40 NHS trusts to provide mission critical communications solutions and its public sector clients include the likes of – Greater London Authority, West Midlands Police, Guy’s and St Thomas’ NHS Foundation Trust, University of Bath, University College London Hospital Trust, Plymouth NHS Hospital Trust and NHS Grampian.
Ioan MacRae, Chief Executive Officer at Maintel, commented: “We’ve helped more than 300 public sector organisations to address the growing need for digital transformation and collaborative communications, covering hundreds of thousands of employees.
“By extending our partnership with RingCentral, we can now deliver advanced communications solutions to the UK public sector. Many public sector organisations are using a variety of legacy systems to communicate with colleagues and citizens and share files, but the use of these disparate solutions makes it difficult for employees to get work done. By deploying an all-in-one solution, we can ensure that people working in the public sector can communicate and collaborate easier than ever before, and on any device.”
Tony McNish, Regional Vice President Channel Sales, UK & Ireland at RingCentral, said: “Today’s modern workforce needs the ability to communicate from anywhere using their preferred channels in order to stay connected and efficient. By extending our partnership with Maintel, public sector organisations will be able to benefit from a cloud-based communications solution that makes it simple for staff to message each other, ring each other, video call, or share files, without the need to ever switch apps. This partnership builds on our vision of providing enhanced communications solutions to companies that help their leaders optimise productivity within their organisation.”
Maintel is a cloud and managed services company with a focus on communications. Its people are experienced, trusted technology advisors, who improve their clients’ organisations through digital transformation.
Founded in 1991, Maintel has a proven track record of delivering communications solutions and services to both the private and public sector. In that time, the company has gained the expertise to solve the challenges associated with digital initiatives, and its managed services approach ensures clients realise the full value of their technology.
This is achieved by specialising in three key pillars of digital transformation: making organisations more effective, efficient, and collaborative with digital workplace solutions; allowing organisations to acquire, develop, and retain more business by using technology to create more meaningful customer experiences through outstanding service; ensuring organisations’ employees, customers, and partners always have seamless access to their data and applications through reliable, secure connectivity.
Ongoing growth of Maintel’s cloud and managed services offerings continues to allow the company to keep supporting the increasing demands of the market.
Please visit www.maintel.co.uk for more information.
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