Unified Communications as a Service
ICON Communicate delivers an enterprise-class Unified Communications as a Service solution.
First, you work with us to select exactly what you need, including unified communications, IP telephony and contact centre services. Then we’ll host, manage and support it for you on a simple per user, per month fee.
You can work and communicate faster, more collaboratively and more effectively with a single UC solution from a single supplier.
Miles apart, working together
ICON Communicate is a suite of hosted voice and unified communications services delivered from Maintel's private cloud.
With ICON Communicate you receive a UC service that can be shaped to suit your organisation’s unique needs and goals. You must consider what work you do, where, when, how and why you do it – then build a UC service around this.
You select the enterprise voice and UC services you need from ICON Communicate’s extensive capabilities. Let us handle the technology and provide a managed service that is capable, reliable and available, backed by service guarantees for planning, migration, maintenance and support.
You don’t need to make expensive Capex payments; this cost effective managed UC service is delivered from our own cloud, providing the UC features you want, on a simple pay-per-user Opex model.
You can select the best services from a variety of vendors (including Microsoft, Avaya and Mitel), delivered as a single, integrated service from one expert provider. And it’s completely flexible. You can evolve at your own pace; easily adding new services to meet your changing needs.
The benefits of ICON Communicate include