Victim Support | Case study

Maintel helped Victim Support slash IT expenditure by 40 per cent with new fully managed IT infrastructure, including ICON Secure, ICON Connect and ICON Communicate. This was delivered as a complete managed service on a per user, per month, cost basis.

At a glance

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The client: Victim Support

An independent charity for people affected by crime and traumatic events, with 120 locations across England and Wales.

The issue

A large, overly complex technology and communications infrastructure, comprising multiple service providers and technology.

The project

Update of IT server infrastructure and installation of ICON Secure, ICON Connect and ICON Communicate.

The outcome

Consolidating multiple technologies and service providers. 40 per cent saving in IT expenditure and fully scalable solution for future growth.

“Maintel has proven its credibility over the years of our relationship with them. This credibility encompasses their best-of-breed technology, but also the way that they have always taken the time to listen to our needs, and deliver a solution that meets them”

 

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