Unified Communications (UC) brings together multiple real-time and offline communication tools such as telephony, email and instant messaging plus a range of capabilities – presence and click-to-call with video conferencing - into a single integrated solution.
In this whitepaper, written by Maintel's Tom Gutteridge, we highlight three key considerations beyond the usual technical challenges which can ensure the success of UC in your workplace.
- Channel choice is critical.
- Your business is on a UC journey – but are your people?
- Should you put your UC in the cloud?