Professional services

Access unappalled expertise and insight

Partnering with Maintel gives you access to some of the most highly skilled and capable professionals in the industry.

Maintel has one of the largest groups of ICT professionals in Europe, and as part of the Maintel International partner network we have over 5,000 engineers covering ICT projects across the globe.

We’re committed to maintaining top-level accreditations with vendor partners including Avaya, Microsoft, Mitel, Cisco, Verint, Redbox, Genesys, Fortinet and Nice. Maintel is also:

  • A Microsoft Gold Partner, designing and managing Microsoft voice deployments on customer premises and in our Icon cloud
  • A Mitel Platinum Partner, with the most portfolio accreditations in Europe
  • A Cisco Gold Partner
  • An Avaya Diamond partner

A holistic approach

Our professional services for partners are broken in to three core areas:

Pre-sale: covering qualification, design, compliance and integration. Available to you as part of your customer team, our pre-sales covers all aspects of ICT requirements, from data networking and telephony through to security regulations and omni-channel contact centres. In most cases Maintel pre-sales is available to partners at no cost, and our output is designed to be incorporated into your own customer propositions.

Post-sale: covering implementation, project management, project coordination, training, go-live support and residential engineers, we work seamlessly with your team to deliver the results customers need.

Consultancy: covering discovery, business challenge analysis, problem and solution definition and qualification of variables. Working as part of your team to get under the skin of customer environments, our expert consultants work to understand specific areas of customers' business goals and to align technology solutions to them.

Why Maintel Professional Services?

You can realise Industry-leading margins from selling Maintel post-sale and consultancy professional services, whilst Maintel pre-sales can help you to scope opportunities and projects, increasing your chance of success and enhancing the customer experience.

Maintel Professional Services work seamlessly within your team, producing the best response within customer deadlines, delivering on time and to specification.

Our staff are measured specifically against the Maintel values, meaning they strive to invest themselves in each engagement. Our values are promoted, encouraged and mentored in all staff:

  • We play it straight
  • We enjoy what we do and work as a team
  • We are pioneering
  • We are empowered, and accept accountability
  • We are agile and flexible
  • We constantly learn and grow.

Contacts us

Further reading

Managed services

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Cloud services

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Products

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