Empowering your customers to unlock the unique benefits of the cloud
Quickly and easily deliver the capabilities and functionality your customers require, exactly where and when they’re needed, with the cloud.
Maintel’s ICON cloud services make it simple and cost effective for your customers to consume the latest transformational communications technologies they need without capital investment or risk. Our cloud services are easy to use, easy to consume and easy to pay for.
Our ICON services are provisioned from our own redundant data centres and managed by our specialist staff 24/7 to agreed SLAs. We help free your customer from their comms room, and reduce the amount of equipment that needs to be managed by you. This means less infrastructure, lower costs and more people dedicated to doing what matters most instead – focusing on serving customers.
Maintel’s ICON suite of managed services cover everything from telephony, UC, contact centres, mobile device security and connectivity – all expertly managed for you, by us.
Cutting-edge communications services, powered by the cloud
ICON is Maintel’s cloud services platform, offering a portfolio of leading edge, tailored cloud services which include:
Unified communications as-a-service: communicate quickly, effectively and reliably, internally and externally, on the device of your choice, at the location and time of your choice.
Contact centre as-a-service: contact your customers by the channels of their choice to enhance service and streamline interactions.
Networking-as-a-service: connect seamlessly and cost effectively to information, applications and resources, wherever you are.
Security as-a-service: secure your systems and infrastructure with our cloud-based, fully managed security service for advanced threat protection.
Device and application management as-a-service: mobilise teams, enabling them to work as productively and securely on the move as they can in the office.
Delivering communications services that perform, every time
Maintel’s hosted services are delivered from within our own private cloud, designed to fully meet the demands of your customers’ business-critical real-time communications applications.
We’re committed to getting things right, and provide regular reports on our performance. Because our services are based on ITIL processes, PRINCE2 project methodology and ISO27001 security, you can relax knowing that we’re delivering a robust service to your customers and their people, whenever they need it.
Whether you take one or multiple ICON services, we can tailor the technology, integration, management, SLAs and delivery to match your requirements and help you achieve the outcomes your organisation needs – all deployed in a way that suits your customers and their businesses.