Partnering with Maintel

The Maintel Partner Services difference

At Maintel Partner Services, we:

Make sure you can deliver – Maintel Partner Services gives you the capabilities, communications expertise and coverage to ensure you can always meet customer demand. Our leading consultancy and high volumes of skilled resource spans the ICT spectrum, enabling you to plug skills gaps and become a truly one-stop-shop, extending your portfolio and increasing share of wallet.

Help your customers achieve real business transformation – because we’re vendor agnostic and deliver independent services and solutions, we can help you design bespoke offerings that aren’t confined by technology partners. This means you can offer your customers real opportunities for value-driven business transformation – not just supply technology to get the job done.

Aren’t limited by technology, so you’re not either – our expertise across Gartner’s magic quadrant means we can add value to all aspects of your deployments. Our unparalleled portfolio depth sees us cover more than 70 different vendor products to the highest accreditation and compliance levels, all backed up by a fleet of skilled engineers UK-wide. This means we can help you say ‘yes’, every time.

Go beyond infrastructure – by focusing on business outcomes and applying expertise across the sales and delivery cycle, we help you devise and deliver innovative, end-to-end solutions and support that help your customers optimise their ICT investments, realise business goals and stay on the front foot as business needs evolve.

Help you stay in control – whether it’s securely migrating and maintaining multi-vendor legacy technology, delivering managed services on your behalf or giving you greater control over sales opportunities, Maintel Partner Services makes sure you’re always in the driving seat. Our flexible deployment models and choice of finance models, meanwhile, give you the freedom to work on your terms – all while delivering the best possible service to customers.

Maintel has been an award-winning trusted channel partner for over 15 years.

  • 9,000+ customer sites managed
  • 70+ different manufacturers supported
  • 100+ channel partners
  • 365x24 coverage globally
  • 98% SLA achievement average in 2017
  • 95% of customer issues resolved remotely
  • Fix and response SLAs
  • 400+ operations staff
  • Security and CRB clearance
  • Vendor management and accreditations
  • Tracking and scheduling 
  • Automated updates
  • Parts replacement
  • On-site crash equipment
  • Manufacturer parts replacement
  • e-ticket integration with partner CRM

Partnerships that deliver real value

We work closely with UK and international service providers to enable a complete communications offering to end customers, helping you to enhance the supplier/partner relationship and giving you the confidence to take over your customers’ existing technology, regardless of vendor.

Whether it’s support and professional services for specific technologies or fully managed services for a complete ICT solution across multi-vendor estates, our expertise and manpower is the perfect foundation for the right partnership for you and your customers.

Working with Maintel Partner Services also enables you to bring our industry-leading products into your portfolio, with full support and white-label documents for you to use in your own propositions and marketing.

Contacts us

Further reading

Managed services

Read more

Cloud services

Read more

Professional services

Read more


Read more