Team Collaboration
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The Post-Covid Contact Centre: Are You Ready to Embrace Changing Customer Contact?
Is your organisation equipped to embrace the changing nature of Customer Contact? We have some key insights to help you enable the Contact Centre of the future, read on to learn more.
Team Collaboration
5 Ways Technology Can Add Value to Your Healthcare Organisation
It’s no secret – the healthcare market is undergoing significant change, but what can organisations do to keep up with demand? The answer may lie in Digital Transformation. We have some key insights for you.
10 things to consider when choosing a CX solution to sell to your customers – Part 2
In part one of this two-part series, we looked at finding the right solution and now in the second half we focus on what needs to be in place specifically for resellers.
10 Things You Should Demand From the UCaaS and CCaaS Provider You Use for Your Customers
Here we outline 10 key things you should demand from your UCaaS and CCaaS providers to make the most of your investment.
Maintel launches Chatbot as a Service solution
Maintel’s ICON Contact Chatbot provides organisations with the ability to enhance their websites and customer experiences.
10 reasons for a cloud-based solution in 2020
There are many subtle benefits of migrating to the cloud that are often overlooked today, yet can be a real game changer for your organisation.
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