Driving Digital Innovation in Local Government
November 3, 2020
Technology has a key part to play in improving productivity today and preparing for the smart city of tomorrow.
Cloud
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4 Ways Digital Transformation Can Help Education Organisations Innovate
October 28, 2020
Digital transformation can add value and help your educational organisation to innovate in several ways, from student engagement to managing costs.
Your Digital Transformation Journey: Key Considerations When Moving to the Cloud
August 4, 2020
As you embark on your Digital Transformation journey, it’s important to consider what moving to the cloud could do for your business. Read on to find out more about the benefits.
10 things to consider when choosing a CX solution to sell to your customers – Part 2
May 26, 2020
In part one of this two-part series, we looked at finding the right solution and now in the second half we focus on what needs to be in place specifically for resellers.
The Plan to Rebuild: How businesses can address the “new normal”
May 20, 2020
There are some basics that all desk-based people and knowledge-workers need to be effective from home.
10 things to consider when choosing a CX solution to sell to your customers – part 1
May 5, 2020
With so much resting on the solutions you choose to fuel your CX proposition, what are the first things you should be considered during the review process?
10 Things You Should Demand From the UCaaS and CCaaS Provider You Use for Your Customers
March 10, 2020
Here we outline 10 key things you should demand from your UCaaS and CCaaS providers to make the most of your investment.
How to Best Enable Your Contact Centre Agents to Work from Home During Lockdown
April 2, 2020
What key things should you consider in supporting your agents to Working from home and uphold an excellent Customer Experience amidst Coronavirus disruptions? Here are 3 key things to keep in mind:
10 reasons for a cloud-based solution in 2020
January 14, 2020
There are many subtle benefits of migrating to the cloud that are often overlooked today, yet can be a real game changer for your organisation.
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