Maintel CEO Ioan MacRae Unveils Callmedia CX Now

The software allows businesses to deliver efficient omnichannel customer service and improve customer experience.

Ioan MacRae - Maintel

8th September 2020

by Ioan MacRae

Chief Executive Officer

Callmedia CX Now is cloud-based software integrates seamlessly into existing back-office processes and systems, and significantly improves contact centre productivity and cost to serve. Agents are armed with all the information they need to quickly and effectively handle enquiries, while managers are provided with all the metrics needed to optimise the contact centre.

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