Date: Tues 20th October 10.00am – 11.00am
Location: Virtual Event
It’s undeniable – the nature of retail is changing. And with today’s consumer demanding efficient, convenient, and personalised shopping experiences – both instore and online – customer experience has never been more important. Retail businesses need to prioritise transforming customer interactions into rich experiences for their customers to enable better business outcomes, growth and retention, and lower agent attrition.
Join our demo session, where together with Mitel, where we will delve into all aspects of the contact centre and demonstrate how embracing new technology can help you to provide instant and personalised shopping experiences that generate customer loyalty.
James Mingard, Head of Retail at Maintel
Derek Lewis, Head of Customer Experience at Maintel
To secure your place, please click the register now link below.