Patient experience is a key component of any healthcare service. Patients generally want to spend as little time as possible in hospital and therefore anything that can ensure a rapid and effective visit is welcome. Enabling easy appointment settings and amendments, ensuring availability of information provided during admittance, and supporting the efficiency of patient-staff interaction, can significantly improve patient feedback. Reduced patient waiting times, accelerated hospital bed turnaround schedules, and a positive patient experience are priorities for any healthcare service.
These processes and interactions present opportunities for digital transformation, which through experience we are well positioned to deliver.
We work with partners to help speed-up patient care and clinical efficiency. This is achieved by deploying applications and services such as unified communications, contact centres, workforce optimisation, security, mobility, connectivity services and document solutions.