Avaya’s CS1000 platform has been announced as end of sale as of April 9th. This means that from April 2019, your options for upgrading and updating your technology will be limited – not only does this mean your solution may not perform as well as it should, it also leaves your business exposed to security threat and vulnerabilities.
From delivering essential services to customers to linking up teams and driving productivity across your business, your CS1000 technology is integral to your business. This means that you need to start thinking about next steps and how your business can futureproof its communications technology.
Leverage Maintel’s expertise and skills to help you navigate these challenges.
At Maintel we’re ideally positioned to help you plan your next move. As Avaya’s most highly accredited UK partner we maintain hundreds of Avaya UC, IP telephony and contact centre solutions for businesses across the country, and hold the highest level of accreditation with Avaya across its entire product portfolio.
With 243 Avaya certified experts and best-in-class credentials, trust the experts to help you modernise your communications technology with unparalleled skills, accreditations and experience.
Avaya is currently offering a number of commercial upgrade offers, giving you the choice of consuming replacement Avaya technology either as-a-service, or with on-premise installation.
Working across the entire Avaya product portfolio means that we’re experts in CS1000, Aura and IP Office. We’ll work with you to decide which platform is right for you, ensuring that you maximise your existing investment and continue to seamlessly access the business-critical applications your teams rely on.
Avaya IP Office – scaling up to 3,000 users or 400 contact centre agents, IP office is a resilient communications system that enables you to run the same contact centre applications as CS100, maintaining the functionality your teams need. Available in the cloud-or on premise.
Avaya Aura – a feature-rich, enterprise-grade unified communications and contact centre solution offers unparalleled resilience, redundancy and reliability with effective scaling for 400+ agents.
Our Avaya expertise encompasses commercial advice, migration services and in-life support, whether you choose to use our ICON services to deliver a fully managed, hosted service or elect to manage our own equipment in your own premises.
We can also help you retain your technology investment through Avaya Software Investment Protection, support for legacy 11XX and 12XX phones, flexible commercial options and value added subscription based licensing, customer contact solutions, customised integrations and virtualisation.