Callmedia Quality Assurance Team Leader

Callmedia Quality Assurance Team Leader 

JOB TITLE: Callmedia Quality Assurance Team Leader (with focus on automated testing methodologies)
DEPARTMENT: Callmedia development

Reporting to the Head of Software Services and working with the Scrum Master, Product Owner and other team members you will be instrumental in developing quality assurance process and practices in line with industry recommended approaches. Callmedia is a software house delivering Contact Centre solutions to a wide range of customers, primarily in the UK. Our solutions are built on Microsoft technologies.

What you'll do

  • Provide guidance on increasing the level of automated testing for the Callmedia product and associated tools and integrations
  • Provide technical expertise and advice in creating testing strategies and plans 
  • Evangelise quality assurance within the scrum teams and across the wider company
  • Ensure that scrum team members having a testing bias are coached and mentored to increase their skills 
  • Assist the scrum master in guaranteeing a quality output from the scrum team to ensure minimum negative impact to our customers
  • Attend and take a full part in the regular agile ceremonies 
  • Ensure that testing activities are appropriate and targeted
  • Ensure that all testing activities are properly documented

Who you are:

  • An experienced tester with a focus on automated testing methodologies and tools
  • Be able to respond to changing priorities and requirements, adapting processes and practices as necessary to meet each individual challenge
  • You should have a minimum of 3 years testing experience in an agile software development environment, ideally with ISTQB or equivalent certifications
  • You should have experience working as a key member of a small team with a desire to lead by example
  • Good communication skills both written and verbal are essential for this role
  • A degree in a computer science or related discipline is desirable but not essential
  • Familiarity with Microsoft application lifecycle and development tools such as Microsoft Test Manager and Visual Studio online is desirable although not essential

To apply, please send your CV to