Unified communications as a service

Enhance your productivity with tailored unified communications

Making your employees more effective and increasing their productivity is a key aim for all businesses – and giving them access to unified communications (UC) and collaboration tools is a great way to achieve this.

But identifying the right blend of tools and then delivering a seamless, consistent user experience is a complex challenge.

You can integrate new technologies into your existing setup, but this fragmented approach can create management headaches and a poor user experience. Upgrading to a more modern, feature-rich UC platform will mean a substantial up-front investment and pressure to demonstrate clear ROI.

Alternatively you can deploy Unified Communications as a Service (UCaaS) removing the many barriers to change.

Unified Communications as a Service from Maintel

ICON Communicate is a suite of hosted voice and UC services from major technology providers, Microsoft, Avaya and Mitel – packaged into a single, cloud-delivered managed service from Maintel.

Each solution is tailored to meet the needs of your people, organisation and infrastructure - helping you to become more lean, innovative and competitive.

You don’t need to make expensive Capex payments; this managed service is delivered from our own cloud, providing the UC features you want, on a simple pay-per-user Opex model.

You can select the best services from a variety of vendors, delivered as a single, integrated service from one expert provider. And it’s completely flexible. You can evolve at your own pace; easily adding new services to meet changing needs.

Managed communications, tailored to your needs

With ICON Communicate you receive a UC service that can be shaped to suit your organisation’s unique needs and goals. You must consider what work you do, where, when, how and why you do it – then build a UC service around this.  And Maintel’s expertise and insight can help you to shape this solution.

You select the enterprise voice and UC services you need from ICON Communicate’s extensive capabilities. Then we’ll host and manage it for you. Let us handle the technology and provide a managed service that is capable, reliable and available, backed by service guarantees for planning, migration, maintenance and support.

Find out more about ICON Communicate

Delivering the best of both worlds

By hosting your UC service in the cloud, availability is assured and you can deliver a consistent service experience to your users, wherever they are.

ICON Communicate combines the financial flexibility and hosted nature of the cloud, with the security, reliability and feature set of an on-premise IP PBX.

Further reading

Unified Communications Systems

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Video, audio and web conferencing

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Telephone network services

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Messaging presence and collaboration

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