Cloud services

Unlock the benefits of the cloud, without the risk

The cloud enables you to quickly and easily deliver the functionality and capabilities you require, to where you need them.

More and more organisations are embracing an increasing range of communications and productivity services in the cloud, lured by the promise of increased flexibility and commercial savings on hardware and hosting.

Maintel’s cloud services make it easier and more cost effective for you to consume the technology that can transform your business.

Read about cultural changes when moving to the cloud

Our cloud services

Our ICON cloud and managed services exist to give you the time to focus on your business, not managing your communications. The ICON suite of managed services cover everything from telephony, unified communications, contact centres, mobile device security and connectivity - all expertly managed for you, by us.

We host the services within our own cloud, which has been designed from the outset to deliver real-time communications.

We provide regular reports on our performance, and because our services are based on ITIL processes, PRINCE2 project methodology and ISO27001 security, you can relax knowing that we’re delivering a robust service to your people.

Flexible, scalable, cost effective

Our cloud services are easy to use, easy to consume, and easy to pay for.  Our ICON services are provisioned from our own datacentre and managed by our specialist staff 24/7 to agreed SLAs. We help you reduce the amount of equipment that needs to be managed by you. This in turn means that you need less infrastructure, you lower your costs and you can dedicate more people to doing what matters most – focusing on transforming your business and serving your customers.

ICON services include a broad portfolio of tailored cloud services which include:

  • Unified Communications as a Service – ICON Communicate
  • Contact centre as a Service – ICON Contact
  • Managed network services – ICON Connect
  • Mobile device and application management – ICON Mobilise

A helping hand on your cloud journey

In addition to our cloud-based services, we also give you access to other people’s – whether it’s a direct secure connection to Amazon Web Services, Azure or Google, or patrolling and controlling your internet-based traffic to other providers.

We can help you make the most of the cloud. And with our ability to put in large amounts of dedicated, flexible bandwidth, we can help you transition to the cloud – as well. Migrating large corporate data sets becomes quick and easy with a temporary uplift in bandwidth.

Further reading

Managed network services

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Network and communication security

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Support and Maintenance

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