ICON cloud services
The cloud enables you to quickly and easily deliver the functionality and capabilities you require, to where you need them.
More and more organisations are embracing an increasing range of communications and productivity services in the cloud, attracted by the promise of increased delivery flexibility and commercial savings on hardware infrastructure procurement, along with the ability to shift responsibility for infrastructure management, support, upgrades and hosting to a cloud partner.
Maintel’s ICON cloud and managed services make it easier and more cost effective for you to consume the latest transformational communications technologies, without capital investment or risk.
Our ICON services enable you to
COMMUNICATE quickly, effectively and reliably, internally and externally, on the device of your choice, at the location and time of your choice...
CONTACT your customers by the channels of their choice to enhance service and streamline interactions…
CONNECT seamlessly and cost effectively to information, applications and resources, wherever you are…
MOBILISE your employees, enabling them to work as productively and securely on the move as they can in the office….
Not your typical cloud services provider
Our ICON cloud and managed services give you the time to focus on your business, not managing your communications. The ICON suite of managed services cover everything from telephony, unified communications, contact centres, mobile device security and connectivity - all expertly managed for you, by us.
Our hosted services are delivered from within our own private cloud, which has been designed from the outset to deliver to the demands of business critical real-time communications applications.
We provide regular reports on our performance, and because our services are based on ITIL processes, PRINCE2 project methodology and ISO27001 security, you can relax knowing that we’re delivering a robust service to your people.
Whether you take one or multiple ICON services, we can tailor the technology, integration, management, SLAs and delivery to match your specific requirements and help you achieve the outcomes your organisation needs.
Flexible, scalable, cost effective
Our cloud services are easy to use, easy to consume, and easy to pay for.
The ICON services are provisioned from our own datacentres and managed by our specialist staff 24/7 to agreed SLAs. We help you reduce the amount of equipment that needs to be managed by you.
This means that you need less infrastructure, helping you lower to your costs and can dedicate more people to doing what matters most instead – focusing on transforming your business and serving your customers.