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Network Monitoring
Further enhance your support services with proactive monitoring, giving you peace of mind that there is a team of highly trained engineers on hand to support your system as and when an issue arises, not just when you inform them.
The Maintel monitoring suite is designed to suit your individual business’s needs. From Proactive Alarming through to comprehensive Voice Quality Monitoring, Performance and Utilisation dashboards and reporting.
Monitor Lite |
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The addition of proactive alarming transforms your agreement from being a reactive to a proactive relationship. The Maintel team will be alerted to faults as they occur, often even before you have noticed. |
Monitor Plus |
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Communications technologies have become increasingly complex and integrated. The Maintel Monitor Plus offer is designed to provide you with clear visibility as to the Health and Performance of you systems. Key features include: - Proactive Alarming - Real time System Health dashboard - Real time & historical Voice Quality monitoring & reporting - Real time and historical Trunk Utilisation monitoring & reporting - Real time and historical DSP Resource Utilisation monitoring & reporting - The option to extend to adjunct systems |
Monitor Pro |
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At Maintel we understand that when managing Unified Communications and Contact Centre environments one size does not fit all. Monitor Pro is tailored to each organisations individual requirements through the development of bespoke real-time dashboards and historical reporting. Key Focal Areas, - Health & Performance Monitoring and Reporting, - Capacity & Utilisation Monitoring & Reporting - Availability Monitoring & Reporting |
©Maintel Holdings PLC 2013
