Fixed Mobile Convergence

Fixed Mobile Convergence (FMC) improves productivity and enables your workforce to stay connected, wherever they are, with the added benefit of reducing carrier charges.

Removing the differences between fixed and mobile network, FMC provides a seamless service enabling your staff to work efficiently whether they are in the office, at home or on the go. Unifying the technologies for fixed and mobile technology, FMC enables them to act as one single system where a mobile phone can be treated as a PBX extension.

You can use just one number as your mobile phone and desk phone work together as one and you only have one single voicemail to manage. A true FMC solution does not only provide a single number for you to be reached on but also presents a single number so calls made from your mobile appear to originate from your desk phone.

A Fixed Mobile Convergence solution makes day to day task easier and faster, regardless of where you are, through key features such as:

• PBX features
• Corporate directory integration
• One number to answer and one voice mailbox to check
• Internal extension dialing

Benefits of Fixed Mobile Convergence

Implementing FMC provides a number of benefits to your organisation as your staff can be accessed through a single number, there is no need to publish landline and mobile phone numbers on business cards and other stationery and there is no need to divert calls from one to the other.

With a single number, users can work from anywhere without being limited in terms of their device, network or location. If you leave the office your calls are automatically routed to your mobile phone by the telephone system. Therefore you only need one voicemail for both your fixed and mobile and unanswered calls are managed in one inbox rather than managing multiple systems. It also gives you access to corporate directory, extension dialing and transfers from your mobile handset.

With an FMC solution you can route mobile calls over the corporate network and with fewer calls over the mobile network you can dramatically reduce your mobile spend.

For security purposes Fixed Mobile Convergence allows IT departments to set up policies to manage inbound and outbound calls to ensure calls are logged or recorded to comply with regulations. 

Contact our team on 0844 871 1122 or use the online enquiry form to discuss your requirements.