Maintel Insight is a suite of consultancy and discovery services that provides you with the intelligence you need to make informed choices about your existing communications technology. It also aids the planning and future development of your estate.
Maintel Insight can either be used to capture a snapshot, or be part of an ongoing managed service, and we use a systematic process to deliver every insight project. We start by listening, so we can understand your technology infrastructure, business practices, technology painpoints and the constraints affecting the engagement, before producing an insight project proposal based on our understanding of requirements. Depending on the services needed, we gather a range of information around your commercial and technology estate, meet face-to-face to obtain a much deeper understanding of the organisation’s structure, drivers, business processes, issues and strategy.
We will then utilise this information and leverage our skills and experience to produce the key deliverable: the Maintel insight report. This provides the information needed to understand how to reach your business and Insight goals, and includes facts around existing infrastructure, applications, business processes, costs, utilisation and services in the context of the insight engagement.