0844 871 1122
Maintel's call logging service provides your business with better control, allowing you to monitor calls made to and from any extension, even mobile phones.
Call logging enables you to track and charge costs to the right department, identify the optimal number of lines required and protects against fraudulent or wasteful high phone usage.
Effective management is impossible without effective measurement. Whether it be for financial, performance, abuse or trend related issues, Precision provides an integrated solution that monitors, records and reports upon all traffic across your telecoms network.
By providing a clear and precise picture of system and operator performance Precision helps you plan for change and build an efficient call handling system based on accurate information rather than costly guesswork.
Precision shows you how everyone uses your business telephone system and how incoming and outgoing calls are handled. Graphical reports showing call patterns, busy periods and telephone traffic trends help you manage your staffing levels more effectively. Threshold Alarms alert you immediately if a call is made to a certain number, exceeds a certain duration or if the average call time, goes above a certain limit etc. Easier detection of abuse means greater cost control and increased productivity.
Precision has been awarded Nortel Compatible Product status for Meridian and CS1000 platforms. It is also compatible with most leading name PBXs.
Let us handle your call logging and cost control requirements, saving you administration time and resource. Precision offers a range of hosted web-based services that provide telecoms / IT cost reduction opportunities to medium sized and large organisations.
The Precision solution specialises in the interpretation and management of a combination of supplier billing and usage data collected from site equipment such as PBXs and servers. This valuable data is presented in a wide range of easily read, pre-formatted reports which can be accessed through a standard web browser.
Precision is a modular solution so you can choose the functions best suited to your organisation's requirements. The modules are:
Want better control? Contact our team on 0844 871 1122 or use the online enquiry form to find out how call logging can help your business.