Intuition - PC-based Operator Console
Intuition Agent - operator functionality for Nortel call centres
Total Info - Online Corporate Directory
SpeechAttendant - Voice Activated Directory (VAD)
Precision - call logging, reporting and billing
Connect - Integration
Unified Communications - Databases and Presence
CallParrot (IDVR) - Digital Voice Recording for Nortel Systems
Teleopti CCC - Advanced Workforce Management
Progression IP Phone Applications
Click-2-Dial