• Telephone Systems
• CTI

Connect - Integration

Optimising every aspect of a telephone system can be complex and time-consuming, whilst keeping separate switch management, directory services and call reporting databases up-to-date can be costly and prone to error. Connect ensures that information held in the many databases and directories across an organisation are consistent and up-to-date. Existing systems are linked rather than replaced, enabling administrators to make changes in one directory that will update the rest.

Connect is a time-saving and cost-saving application that connects and updates call loggers, systems admin tools, operator consoles, voice activated directories etc. from one point. It streamlines processes, automates tasks and synchronises information across entire telephone networks. It is ideal for when one or more applications reside on a single PBX and a must when several applications or multiple PBX’s are involved.